Common questions, answered

A sanction means that your portion of the household benefits will be removed because you are not participating or have not enrolled in the job search program.

A sanction means that your portion of the household benefits will be removed because you are not participating or have not enrolled in the job search program.

DHW refers customers to our program who are not working at least 30 hours per week at minimum wage, or who are not earning $217.50 per week or $870 per month before taxes and deductions.

If you are unable to work, you must provide verification to DHW so that they can redetermine your exemption from our program. Please remember that until an exemption is granted, you will still be required to enroll with us to avoid any negative action from taking place on your benefits.

If you have applied for SSD/UIB, you must provide verification to DHW so that they can redetermine your exemption from our program. Please remember that until an exemption is granted, you will still be required to enroll with us to avoid any negative action from taking place on your benefits.

Once compliance is met, your career coach will provide you with information on when you can expect release of your TAFI benefits.

Please contact your career coach directly for clarification. If further assistance is needed, you may also call our CMSL Line at 1-866-777-3850.

Once your penalty period is over, you will need to contact DHW to redetermine your eligibility. If you are referred back to CommunityCX, your first step in regaining compliance will be to enroll with our program.

Please call our CMSL Line at 1-866-777-3850 or email idaho@communitycx.com to begin your enrollment. When calling you will be asked to provide your email address.

Please call our CMSL Line at 1-866-777-3850 or email idaho@communitycx.com to provide your information. A representative will assist you in getting in touch with your career coach.